Shipping policy

Shipping & Delivery Policy

MARÉE Luxe Blankets

Last Updated: November 15, 2026

At MARÉE, we believe the anticipation of something luxurious should be just as enjoyable as the moment it arrives. We are committed to delivering your favorite comfort essentials with care, transparency, and attention to detail.

Please review our shipping information below to understand how your order is processed, shipped, and delivered.

Order Processing

Every MARÉE order is prepared for shipment through our trusted fulfillment partners.

Most orders are processed within 1–3 business days after payment confirmation. During holidays, promotional events, or periods of high demand, processing may take up to 5 business days or longer in exceptional circumstances.

Business days exclude weekends and recognized holidays.

Please note that processing times are separate from shipping and delivery times.

Estimated Shipping & Delivery Times

We work with both domestic and international fulfillment partners to offer our collection of luxurious blankets and comfort essentials.

Delivery estimates depend on the product's fulfillment location and shipping destination.

U.S. Fulfillment

Processing: 1–3 business days
Shipping transit: 3–5 business days
Estimated total: 4–8 business days

During peak periods, processing may extend to 5 business days, resulting in an estimated total of 8–10 business days.

International Fulfillment (Shipping to the United States)

Processing: 1–3 business days
Shipping transit: Approximately 10–15 business days
Estimated total: Approximately 11–18 business days

Internationally fulfilled orders may experience additional delays due to customs clearance, carrier operations, or other circumstances outside our control.

Orders Shipped Outside the United States

International shipping availability and delivery times vary depending on the destination country, product, and fulfillment partner.

Any available shipping methods and associated charges will be presented at checkout.

All delivery windows are estimates rather than guaranteed arrival dates.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.

Shipping costs may vary based on the delivery destination, selected products, and available shipping methods.

Any promotional free-shipping offers will be clearly communicated on our website and are subject to their advertised conditions.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates may take 24–72 hours to appear after a shipping label has been created or the package has been transferred to the carrier.

For orders containing multiple items, products may ship separately and arrive on different dates.

Shipping Delays

While we work to provide timely delivery, occasional delays may occur due to circumstances such as:

Severe weather or natural events
Carrier disruptions or transportation delays
Customs inspections and clearance
High seasonal order volumes
Supplier or fulfillment interruptions
Incorrect or incomplete shipping information

If your order experiences an unexpected delay, please contact our customer support team so we can review the available tracking information and assist you.

Nothing in this policy limits your rights under applicable consumer protection laws regarding delayed or undelivered orders.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We will make reasonable efforts to update your information before fulfillment begins. However, address changes cannot be guaranteed once an order has been processed or shipped.

If an order cannot be delivered because of an incorrect address, additional shipping charges may apply for reshipment, where permitted by law.

Lost, Missing, or Undelivered Packages

If your tracking information indicates that your order has been delivered but you cannot locate it, we recommend checking around your delivery location and with household members or building management.

If your package remains missing, please contact us with your order number.

Our customer support team will review the shipment details and work with the shipping carrier or fulfillment partner to investigate.

Refunds or replacements will be provided when appropriate based on the circumstances and applicable consumer protection laws.

Damaged or Incorrect Deliveries

Your MARÉE order should arrive in excellent condition.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible and within 30 days of delivery.

Include your order number, a description of the issue, and clear photographs or a short video showing the affected item.

We will review the issue and work toward an appropriate resolution, including a replacement or refund when applicable.

For additional information, please review our Return & Refund Policy.

Customs, Duties, and International Taxes

For orders shipped internationally, customs duties, import taxes, or other fees may apply depending on the destination country.

Any charges not collected at checkout may be assessed by local customs authorities or delivery carriers.

Where applicable, responsibility for these charges will be disclosed during checkout or before shipment, as required by law.

Customs clearance may also affect estimated delivery times.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible after placing it.

Because orders may enter processing shortly after purchase, we cannot guarantee changes or cancellations once fulfillment has begun.

If your order has already shipped, eligible returns will be handled according to our Return & Refund Policy.

Contact Us

At MARÉE, your comfort and satisfaction are at the heart of everything we do.

If you have questions about shipping, delivery, tracking, or your order, our customer support team is here to assist you.